You will be responsible for:
- Day to day contact with HMs, internal & external candidates and suppliers - by phone and email;
- Supporting team members with answering more complex queries and escalations;
- Overseeing the workload of the team and supporting team members with prioritisation where required;
- Coordinating the tracking of query volumes and analysing data to identify trends;
- Working with the Business Assurance Manager or Compliance Lead to identify opportunities for improvement and support resolution by seeking and recommending solutions;
- New joiner support around technology and facilities.
Position Requirements:
- Excellent French and English - both written and spoken;
- 1-2 years administrative experience;
- To be able to manage multiple priorities and ideally have experience of managing team workload;
- A cool head and professional communication style - firm when needed;
- An analytical mind and practical approach to problem solving;
- Good Excel skills.
We offer:
- Professional training programme and buddy who will support you during your first weeks with us;
- Additional day off, language classes, multisport card and other benefits;
- Great working environment in Alchemia Business Center - our brand new office;
- Opportunities to be engaged in additional initiatives including Employer Branding, Corporate Social Responsibilities or become an Internal Trainer.
Alexander Mann Solutions
Alexander Mann Solutions is the world’s leading provider of talent management solutions. Coordinating client delivery across 82 countries, in the Americas, Europe, APAC and the Emerging Markets, we deliver world-class talent and award-winning resourcing solutions to over 65 outsourcing clients and consult to hundreds more. With almost 1,000 staff in Kraków and Gdańsk, we act as trusted advisors across multiple industry sectors, providing a full range of outsourcing, consultancy and project services to help our clients attract, engage and retain top talent.
Want to see our brand office before applying? Watch a video: https://www.youtube.com/watch?v=KwqitLu2tEw
http://alexandermannsolutions.com/
http://alexandermannsolutions.com/
