IT Intern (Service Desk)

The Lisner company belongs to the international food concern Unternehmensgruppe Theo Müller. In Poland, we have been a leader in the fish preserves industry for many years, and our company's portfolio is still expanding with new products that are highly appreciated by thousands of our customers. Our employees are over 1500 people working in two production plants in Poznań and Charzyno.

Our IT group gathers more than 300 people located in many European countries (mainly UK, Germany, Poland and Italy) taking part in various international projects. Team work and knowledge transfer are what we value the most.

What will be your tasks?

• Resolving technical issues, updating our Service Desk system
• Desktop configuration and environment management including patching, software upgrades, anti-virus, and malware protection
• Active directory/exchange management
• Providing on-site support for production and office sites
• Troubleshooting operating System, Hardware & Application issues on any desktop device
• Providing support for all Infrastructure Domains
• Updating CMDB and Data integrity
• Providing 'quick - response' for Lisner / Müller Polska for urgent technical issues
• Maintaining the Asset Management databases accurately and meticulously

What do you need on this position?

• Knowledge of Windows OS and MS Office
• Ability to support, maintain and configure distributed environment of Desktop Devices
• Awareness of ITIL
• Experience of Mobile Devices and Technologies,
• Effective communication skills
• Availability for work 40h per week ideally

What do we offer?

• Paid contract for at least 6 months (possible to extend)
• Possibility to gain valuable experience in international company
• Friendly environment based on partnership and trust
• Remote work when needed