Internal Sales & Process Support with French - hybrid/Łódź

L.M. Group Poland is a recruitment agency that has been helping candidates find employment throughout the country that matches their qualifications and experience. We act quickly and effectively, adapting our services to market needs and the expectations of our clients. We believe that the key to success is understanding the needs of both employees and employers.
Our motto 'It's all about people' means that we always put people first - both our clients and candidates. We make sure that every candidate receives constructive feedback and feels part of the process. We are here to help you find a job that meets your expectations.
For our client, a global high-tech company, we are looking to fill the position of:

Duties:

• Contact potential clients by following up on incoming leads and making cold calls/emails

• Find key decision-makers and spark interest in new clients

• Help create training materials and work instructions

• Build good relationships with clients to gain their trust and loyalty

• Communicate with internal and external teams through email, phone, and CRM tools

• Work well with different teams across the company

Requirements:

• 1-2 years of experience in a BPO company

• Very good French (C1) and good English (B1)

• Experience with Salesforce or similar CRM tools (preferred)

• Experience with ERP systems and good skills in MS Excel

• Basic knowledge of supply chain management

• Ability to handle multiple tasks and manage time well

• Comfortable making a lot of calls daily

• Good communication skills (written and spoken)

• Works well with different teams

• Basic understanding of KPIs and SLAs

Our client offers:

• Performance bonus (twice a year)

• Promotion opportunities & internal training

• Private medical care (Medicover)

• Well-being platform with free psychologist consultations

• Group insurance

• Hybrid work (2 day in the office)

• Flexible working hours

• Stable employment contract (no trial period)

• Multisport card or MyBenefit points

• IT equipment provided

• Social Fund bonuses