Customer Experience Specialist

InterKadra to agencja pracy tymczasowej i doradztwa personalnego z 17-letnim doświadczeniem na rynku. Jesteśmy firmą godną zaufania! Oferujemy pracę dostosowaną do Twoich kwalifikacji i potrzeb. Nr 3372 w Krajowym Rejestrze Agencji Zatrudnienia.

Obecnie dla naszego Klienta prowadzimy rekrutację na stanowisko:

Responsibilities:

• manage software licenses, financial quotations, and order processing for internal and external customers
• coordinate and book trainings for global customers,
• ensure professional communication with LenelS2 customers and team via phone and email,
• prioritize and resolve customer requests in a timely manner,
• collaborate with multiple departments, including Technical Support, Sales, and Product Management.

Requirements:

• excellent communication skills and strong customer orientation,
• self-driven with initiative and a focus on process improvements,
• advanced English proficiency (written and spoken),
• customer service experience, preferably in an international role,
• proficiency in MS Office tools (Excel, Word, PowerPoint), with knowledge of SalesForce and Oracle being an advantage.

What we can offer:

• temporary employment contract for about 1 year,
• possibility to work from home 2 days a week,
• gaining experience in an innovative company,
• reaching customers all over the world.