HR Team Coordinator - Onboarding

Twój zakres obowiązków

• Ensure a high standard of day-to-day service delivery of the Onboarding Operations team; in line with agreed procedures, SLAs, KPIs and Customer expectations.
• Stakeholders' engagement ensuring the smooth running of the detailed Onboarding Operations Team processes delivering a high level of candidate experience. Act as a trusted advisor.
• Support Team Leader in day-to-day team management, ensuring team members can be confident and comfortable in their role, and have the tools, training, knowledge, and environment to achieve.
• Workflow management, allocate Onboarding Operations Team tasks, monitor workload, communicating deadlines and priorities to team members.
• Lead by example. Initiate and actively participate in team building activities, exercise open communication and build a culture of support and collaboration.
• Motivate and encourage the team by setting clear expectations, providing constructive feedback, recognizing achievements and support engagement initiatives.
• Work closely with each Onboarding Operation's team member, to play an active role ensuring they feel integrated and supported within our team promoting wellbeing.
• Develop, apply enhanced knowledge and expertise across assigned sub team's services and process, undertaking the service and operational delivery of tasks, query management and supporting the resolution of complex questions and escalations.
• Perform other tasks assigned by Team Leader, to ensure exceptional service delivery, structure, and planning.
• Support international Recruitment Business Partners in pre-employment screening checks from logistical and administrative perspectives

Nasze wymagania

• Excellent command of English
• Ability to work under pressure and manage stakeholders expectations
• Experience in working within Recruitment environment with an ATS (preferred)
• Customer oriented and proactive approach
• Effective planning, organizational skills, time management and prioritization
• Team Player -- ability to work well with team members and with other teams to deliver solutions

The GSC Recruitment and Onboarding Operations Team is a part of International Talent Acquisition Team -- resourcing professionals with the vision and skills to identify, attract and select the uniquely diverse, highly skilled experts who ultimately choose DLA Piper as the place to fulfil their ambitions. The Team focus on delivering high-touch candidate experience at each moment of the recruitment process.

HR Team Coordinator will be responsible for supporting HR Team Leader in successful execution of Recruitment Operations processes and services, following set standard operating procedures in a timely and high-quality manner with excellent customer focus.

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