Junior business client assistant (collections department) - hybrid job with German language - starting immediately

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitment. Our head office is located in Poznan, in addition we have branches in Warsaw, Gdansk and Wroclaw.

Currently, for our client, a multinational BPO?SSC company, we are looking for candidates for a position related to business client support in the accounting industry.

Main responsibilities of the future employee:

• daily work with SAP and other specialized systems
• monitoring accounts to identify overdue payments and acting to minimize them
• verifying data on business customer accounts
• making corrections to customer accounts, in order to maintain data accuracy
• contacting debtors to recover outstanding repayments and clarify inaccuracies
• preparation of documents, reports and other documents
• cooperation with persons from the collection department and other persons involved in the process
• ongoing support of other team members involved in the process
• observing strict rules, standards and legal regulations
• supplementing industry knowledge in the field of accounting and customer service
• operating modern accounting programs

Requirements:

• Very good knowledge of German (min. B2)
• And good knowledge of English (min. B2)
• Ability to acquire and specialize existing Customer Service skills
• Ability to build long-term professional relationships with business customers
• Availability to work full time (160 hours per month)
• Availability from Monday to Friday
• Motivation and willingness to work
• High personal culture

Our client offers:

• Hybrid work (2-3 times a week - Warsaw)
• Attractive employment conditions
• Employment contract
• Professional stability - possibility of long-term cooperation and promotions within the company's structures
• Stable employment in a company with an established position in the international market
• Comprehensive implementation program and onboarding
• Benefit package - Multisport card, group insurance.