Insurance department assistant, process modernization - hybrid work

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitment. Our head office is located in Poznań, in addition we have branches in Warsaw, Gdańsk and Wrocław.

Currently, for our client, an international BPO/SSC company, we are looking for candidates for a position in the Motor Insurance department.

Responsibilities:

• Industry risk assessment
• Analyzing customers' insurance needs and responding to their demands
• Advising on communications insurance products and services
• Providing customer service and maintaining long-term and professional business relationships
• Monitoring and updating insurance policies, already in place
• Analyzing the market and competitors to identify new business opportunities
• Proposing solutions to improve processes
• Analyzing processes and implementing changes
• Collaborate with other departments to provide comprehensive customer service

Requirements for candidates:

• Experience as an Insurance Specialist or related role in the insurance industry - minimum 2 years of professional experience
• Knowledge of the industry
• Excellent communication skills to conduct conversations with customers
• Ability to build relationships
• Ability to work in a team (approximately 25 people)Independence in decision making
• Results-oriented and ability to achieve set goals
• University degree (preferred majors: finance, economics, insurance or related)

The Client offers:

• Stable employment in a reputable company with an established position on the international market
• Competitive salary and benefits package
• Opportunity for professional development and promotion in the company's structure
• Friendly work environment and team support
• Training and opportunities for professional development
• Possibility of hybrid work from the office in Warsaw