Consultant for modernization of liquidation processes (communications industry)

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitment. Our head office is located in Poznań, in addition we have branches in Warsaw, Gdańsk and Wrocław.

Currently, for our client, an international BPO/SSC company, we are looking for candidates for a position in the Motor Insurance department.

Responsibilities of the position:

• Creating analyses tailored to individual customer needs
• Tracking and incorporating the latest challenges
• Tracking industry trends
• Proposing solutions and improvements to applications and processes
• Designing, testing new features and reporting potential changes
• Supporting the implementation of new features in existing processes
• Automating claims processes to shorten the time to process claims
• Establish and develop customer relationships
• Work closely with other members of the insurance team
• Receiving requests from customers, processing them individually and assisting in finding solutions

Expectations for candidates::

• Practical experience in the insurance sector - a minimum of 2 years in an industry position
• Nice: knowledge of the industry in the area of solving problems related to the settlement of motor claims
• English language: minimum required level is B2
• Ability to work independently and in a group of about 25 people
• Knowledge and experience related to insurance platforms is also beneficial. If you are familiar with such platforms, this will be further appreciated

.Our client offers:

• Professional stability - employment contract from the first day of employmentA comprehensive induction program for the new employee
• Work in an international organization with a stable situation on the labor market
• Opportunity for development
• Benefit package - bonuses, Multisport card, medical insurance, access to Mybenefit
• Hybrid work from Warsaw