Airline Customer Service Agent with Italian language (Warsaw)

Unique People Employment Agency with the number 27584 provides a comprehensive range of recruitment services for all companies of the CCIG Group.
CCIG is a unique organization in the contact center industry, created by professionals specialized in effective multi-channel business communication. Currently, for our client, one of the fastest growing airlines, we are looking for new employees for the position of:

YOUR TASKS:
* answering phone calls from customers,
* supporting customers via e-mails,
* giving information about flight schedule,
* informing passengers about flight changes,
* providing support to the passengers of special needs,
* answering the customers' inquiries.

REQUIREMENTS:
* fluent knowledge of Italian (min. B2 levels),
* knowledge of Englisin or Polish at B2 level (necessary to take part in implementation),
* availability: 30 hours per week (working hours are between Monday and Friday 9.00 - 18.00),
* ability to work under time pressure,
* maintaining good relations with clients,
* communication skills, openness, accuracy.

WE OFFER:
* attractive salary + additional bonus system,
* benefits: medical insurance, multisport card, private life insurance,
* full implementation package,
* the opportunity to develop and improve your competences,
* great atmosphere - the opportunity to work with friends!