Business customer service (collections department) - with German language - starting immediately

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitment. Our head office is located in Poznań, in addition we have branches in Warsaw, Gdańsk and Wrocław.

Currently, for our client, a multinational BPO/SSC company, we are looking for candidates for a finance and accounting position.

Main responsibilities:

• account monitoring to identify receivables in customer accounts (SAP, Salesforce)
• verifying data in the system and on individual customer accounts
• making corrections and updating data
• contacting debtors to recover unpaid repayments
• preparation of documents and minor translations
• cooperating with people from the debt collection
• department and supporting other team members
• observing strict rules, standards and legal regulations and keeping them up to date
• operating modern accounting programs and preparing documentation

Requirements:

• Very good knowledge of German (min. C1)
• Good knowledge of English (min. B2)
• Communicative knowledge of both languages mentioned above required
• Ability to acquire and specialize existing skills, related to customer service and accounting processes
• Ability to build long-term professional relationships with business clients
• Availability to work full time
• Availability from Monday to Friday (weekends off)

Our client offers:

• Hybrid work (2-3 times a week from offices that are located in Krakow or Warsaw))
• Attractive employment conditions, for each candidate, from the first day of cooperation
• Professional stability - the possibility of long-term cooperation and promotions within the company's structures
• Stable employment on the basis of an employment contract
• Comprehensive implementation program and on-boarding
• Work in an international organization with the possibility of promotions and shaping of professional career
• Benefit package - Multisport card, group insurance.