Coordinating the order chain, working with German language (possibility of remote work).

We are an international recruitment agency established in 1987 in Israel and present in Poland since 2014. We specialize in permanent and temporary recruitment. Our head office is located in Poznań, in addition we have branches in Warsaw, Gdańsk and Wrocław.

Currently, for our client, an international BPO/SSC company, we are looking for candidates for a position related to business customer service, in the logistics and order processing department.

Responsibilities:

• Providing professional service to the company's customers, in German
• Using English, in daily interactions
• Operation of communicators, needed for customer service
• Conducting conversations and email correspondence
• Daily contact with the company's business customers
• Taking orders from customers, entering data into the system
• Making changes to customer accounts (updating orders, entering orders)
• Daily work in specialized systems: SAP/Salesforce
• Contact with suppliers (negotiation of prices, execution of quotations, control of timely execution of orders)

Requirements for candidates:

• Knowledge of English (B2)
• Knowledge of German (B2/C1)
• Knowledge of both of the above-mentioned foreign languages required
• Work experience, related to order processing, business customer service, working in a corporation
• Willingness to further develop in the industry
• Availability to work full time
• Ability to work from Monday to Friday

Our client's offer:

• Stable and long-term employment, based on an employment contract
• Work for an international business client
• Clear career development path (possibility of promotions)
• Company equipment, needed to perform daily duties
• Social package (private medical care, group insurance, multisport, my benefit platform and many others)
• Work from the company's facilities: Wroclaw, Poznan, Lodz, Krakow