Junior Order Processing Consultant with German Language

Currently for our Client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Responsibilities:

• Receive and process orders from German-speaking customers through various communication channels (phone, email, chat)
• Verify order details for accuracy, product availability, and delivery timelines
• Communicate with customers in German to address any order-related inquiries or issues
• Collaborate with other departments to ensure smooth order processing
• Maintain a high level of customer service and foster strong customer relationships

Requirements:

• Fluent verbal and written communication skills in both German and English.
• Excellent verbal and written communication skills
• Attention to detail and ability to thrive in a fast-paced environment
• Problem-solving and decision-making abilities
• Strong time management and prioritization skills
• Previous experience in customer service or order processing is a plus

Our client offers:

• Hybrid work model - 2 days in the office, the rest remote.
• Competitive salary and benefits package.
• Opportunities for professional development in a stable and rapidly growing company.
• Friendly and professional work environment.
• Chance to work in an international setting and develop language skills.