Technical support specialist (technical support, SAP system) - French required

For our client in the BPO/SSC industry, we are currently looking for talented individuals with language skills, ready to start or continue their careers in international structures.

Responsibilities of the position:

• Providing support services to business customers
• First line of customer support
• Receiving incidents and service requests and providing services to resolve problems
• providing technical support
• Handling instant messaging (email, chat, etc.)
  creating business memos
• building a positive image of the company in the market

The employer expects:

• good, communicative English and French (minimum b2)
• freedom to conduct conversations in the above foreign languages
• Working knowledge of a specialized system, SAP
• Minimum 6 months of experience, related to customer service in help desk (preferred)
• Willingness to grow professionally
• High personal culture
• Ability to communicate with customers

The employer offers:

• Work in hybrid or stationary mode (Krakow, Lodz, Poznan, Wroclaw)
• Contract of employment
• Stable and long-term employment
• Work for an international client
• Opportunity for professional development
• Company equipment (laptop, phone)
• Work in home office mode, which can be done from any place in Poland
• Benefits (multisport, private medical care and others)