Help Desk with French (junior)

At Cyclad, we work with the best international technology companies to increase their potential in providing unique, modern solutions that shape the world of the future. Currently, for our client, a global leader in the field of technology services, consulting and transformation, we are looking for candidates with knowledge of French to work as a Help Desk Specialist

Project Information:

• Location: Krakow
• Type of work: hybrid, 1 day per week in the office
• Type of employment: UoP, full time
• Remuneration: 6500 - 7500 PLN gross depending on experience

Responsibilities:

• handling vendor enquiries
• invoice management
• ticket solving
• receiving queries
• cooperating with Suppliers, AP Team
• checking data in the system
• contacting with other teams during an issue solving
• providing the answer to requestor
• creating reports

Requirements:

• Very good knowledge of English and French language (min. B2)
• Experience in customer service
• Analytical skills
• Attention to detail

We offer:

• Full-time job agreement based on employment contract
• Private medical care
• Multisport card
• Possibilities for growth & constant development (courses/trainings)