IT Support Specialist - 100% remotely

SpeedApp is an innovative and rapidly developing organization uniting experts in the IT and labor markets. We specialize in three areas: IT specialist outsourcing, IT recruitment, and IT projects implementation. We go above and beyond in our search for better solutions. We are bold and fast. We are a reliable partner for our candidates and clients.

For our Client we are looking for IT Specialist!

Responsibilities:

• Responds to, resolves and follows up on reported issues
• Perform installation of server operating systems, software, and hardware
• Ensure core business applications availability across the fleet
• Investigate root cause of system failures and propose corrective actions to prevent future occurrence
• Maintain the lifecycle of system agents, patching, system compliance and capacity planning
• Installs, monitors, and manages Windows, Virtualized ('Hyper-V') server infrastructure
• Maintains and monitors Compliance to company security policies; Administrative Accounts use, Anti - virus, Patch status, Services etc.
• Plans, coordinates and supervises ICT related hardware installations on board with makers, suppliers, shipyard or crew (e.g. satellite antennas, below deck units, network and connectivity cabling) according to ship's particulars
• Controls and approves certain ICT related invoices e.g. vsat carrier, e-mail service carrier.

Requirements:

• Experience working in an IT support role - Troubleshooting skills
• Hands on experience with Windows 10
• Hands on experience with Windows Server and it's features: DHCP, DNS, GPO, AD, File sharing, Printing (minimum: Windows Server 2012R2 or higher)
• Familiarity with virtualization - Hyper-V
• Knowledge about installation and configuration of servers
• Ability to patch and upgrade servers
• Basic networking knowledge: Routing, Firewall configuration, Proxy, VPN
• Basic knowledge of Microsoft 365 environment
• Ability to build user documentation.
• Good english skills
• Willingness and ability to travel internationally also on short notice
• Flexibility in work times and reachable for ships also during weekends or holidays.

Good to have:

• Knowledge of IT support and services for vessels and marine industry
• Basic knowledge of Satcom concepts and technologies.