Junior Foreign Customer Advisor with Dutch - remote job

Currently for our Client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Duties:

• Dealing with all types of customers" queries and disputes within the role,
• Ensuring complaints/requests sent via systems are cleared timely and that no unmatched item remains open,
• Communicating with customers and the Client in a professional manner,
• Co-operation and support to all team members,
• Applies the correct billing parameters to ensure invoices are correctly processed.

Requirements:

• Excellent communication skills in Dutch language,
• Good command of English,
• Previous work experience in customer service/administration,
• Availability to work full time,
• Knowledge of MS Office package.

Our Client offers:

• Multicultural work environment,
• International assignments and projects,
• Induction training and language courses
• Private medical care with family option,
• Life and accident insurance,
• 26 days of holiday regardless of your seniority,
• Multisport.