IT Service Desk Analyst (First/Second level customer support)

Teamquest Łódź
Our client is a company that has been developing unique products and solutions that benefit society and companies for over a hundred years. The company's motto has remained unchanged since the beginning of their activity: "We strive for excellence". Client is looking for an IT Service Desk Analyst to provide effective technical support and high levels of customer service to Sharp clients in our fast-paced environment where customer success is key. The role will involve handling and resolving desktop/laptop/printer/application issues and basic network/server troubleshooting with administration. You will be required to communicate effectively with the client and manage technical queries in line with client standards and customer specific. This position has a rotating 3 Shift and will be based in our Warsaw headquarters. We are looking for:

Wymagania


Requirements:

  • Proficient in written and verbal communication in the English language (min B2 level), German and Polish
  • Proven track record in IT support
  • At least 1 Microsoft certification or an appropriate equivalent
  • Broad technical knowledge
  • Enthusiastic, hardworking and committed to a career within IT
  • Good interpersonal skills (empathy, verbal dexterity, etc.)

Oferujemy


We offer:

  • Employment based on employment contract
  • Attractive salary
  • Benefit package:
    • medical care
    • Multisport card
    • life insurance
  • Internal, external and industry training
  • Opportunities for professional development for expert positions
  • Experience in an international company


Responsibilities:

  • Providing customer support for all IT Services and initial Incident diagnosis and attempting a first-time fix in all cases
  • Developing mutually supportive internal relationships
  • Actively driving your personal development plan with your manager
  • Suggesting continuous improvement ideas that can expand to the broader team
  • Supporting Microsoft operating systems and applications
  • Writing and updating technical knowledgebase documentatio

Szukam pracy Warszawa, Szukam pracy Wrocław, Szukam pracy Kraków, Szukam pracy Łódź, Szukam pracy Szczecin, Oferty pracy Gdynia, Ogłoszenia Gdańsk, Szukam pracy Poznań, Ogłoszenia Au Pair Opieka nad dzieckiem, Kalkulator brutto-netto, Wyszukiwarka ofert, kariera medycyna, kariera budownictwo, Praca Administracja biurowa, Branża bankowość, pracuj w call center, Pracuj w energetyka, Pracuj w Handel, oferty pracy fizyczna, Praca na magazynie, Ogłoszenia w marketingu, Kariera Olsztyn, Szukampracy Katowcie, Kariera Bydgoszcz, Praca Białystok

Gdzie szukać pracy jako IT Service Desk Analyst (First/Second level customer support)

Jaka oferta pracy na stanowisku: IT Service Desk Analyst (First/Second level customer support) w miejscowości: Łódź jest idealna dla Ciebie? Śmiało Aplikuj! Sprawdź też inne ogłoszenia o pracę z firmy Teamquest lub zapoznaj się raz jeszcze z ofertą pracy. Szukam pracy jako IT Service Desk Analyst (First/Second level customer support) Możesz także skorzystać ponownie z naszej darmowej wyszukiwarki ofert pracy

Zachęcamy do złożenia Aplikacji na stanowisko IT Service Desk Analyst (First/Second level customer support), praca w Łódź dopasowana do Twoich wymagań.Teamquest praca. Zobacz także dostepny katalog Stanowisk na Szukampracy.pl, gdzie znajdziesz więcej ogłoszeń o pracę.

Podobne ogłoszenia


Ruby on Rails Developer

Łódź, łódzkie


PHP Backend Developer

Łódź, łódzkie


Mid/Senior .NET Developer

Łódź, łódzkie


Lead iOS Developer

Łódź, łódzkie