Branch Manager

For our Client, a regulated Broker providing online trading in Poland and abroad, we are looking for candidates for the position of a Branch Manager.

Main Responsibilities

• Directing all operational aspects including distribution operations, customer service, human resources, administration and sales in accordance with the firm's objectives
• Assessing local market conditions and identify current and prospective sales opportunities
• Developing forecasts, financial objectives and business plans
• Meeting goals and metrics
• Managing budget and allocate funds appropriately
• Bringing out the best of branch's personnel by providing training, coaching, development and motivation
• Locating areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Reporting to headquarters on effective practices, competitive intelligence, business opportunities and needs, any applicable prospective regulatory and legislation changes
• Addressing customer and employee satisfaction issues promptly
• Adhering to high ethical standards, and comply with all regulations/applicable laws
• Networking to improve the presence and reputation of the branch and company
• Staying abreast of competing markets and provide reports on market movement and penetration
• Identifying, evaluating and managing strategic risks and opportunities.
• Ensuring compliance with firm's, branch and industry policies and procedures.
• Increasing the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
• Maintaining fruitful relationships with current customers and establish good relationships with new ones.
• Developing and overseeing sales and marketing strategies.
• Managing daily operations, especially customer service and finance activities, and make improvements as needed.

We look forward to meet candidates who possess:

• Knowledge of MT4 Manager and trading systems
• Management experience, as a general manager or similar role in financial sector
• Ability to meet sales targets and product/services goals
• Familiarity with industry's rules and regulations, in particular KNF, Data Privacy and Contracting, applicable EU law framework.
• Excellent organizational skills
• Results driven and customer focused
• Leadership and human resources management skills
• BS in Business Administration or related field.
• Excellent communication and writing skills, including in English language.
• IT literate, including CRM system