Customer Service Representative (with German)

Teleperformance Group is the World's Biggest Provider for Customer Experience and Contact Center services with offices in all continents -- present in 65 countries, 190,000+ employees, 75 different languages and dialects.

Currently we are looking for our prestigious client:

Our Client's global vision is to empower every person and organisation to achieve more. From working responsibly and sustainably to ensuring that the technology they create makes life better - not just for customers, partners or employees, but for everyone. Job benefits: Experience in international environment in multilingual team; Full time job contract; Full relocation pack; Social package (Multisport Plus card, life insurance, medical package); Challenging job in an business oriented ambiance; Professional trainings; Work in a modern workplace; Responsibilities: Answering incoming phone calls from customers; Creating a positive impression of the support team; Escalating issues outside of service boundaries; Responsible for the resolution and communication to customer issues; Requirements: Excellent German written and spoken language skills are a must; Good knowledge of English; Excellent communication skills; Active listening skills; Basic knowledge of Computing devices (Smart Phones, Tablets, Laptops, PCs, etc.); Knowledge of Windows OS -- Basic knowledge/fundamentals (Usage); Knowledge of Internet Explorer, Firefox -- browsing; Passion and desire/commitment to deliver and grow; Customer focus.