Customer Service Specialist with Spanish

• Responsibilities:
• Answer all customer enquiries professionally and effectively leading to sales
• Effectively communicate company"s product ranges and fares and ticketing conditions with the highest customer service and accuracy
• Maximize the revenue contribution within agreed sale targets through the effective use of all available sales and telesales tools
• If you enjoy customer service and sales, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism
• Our team members are trusted advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe

• Requirements:
• Proficiency in written and spoken English and Spanish
• Quality focus and strong customer service skills
• Excellent non-visual communication skills
• An open mind and eagerness to continually develop
• Knowledge of airline systems and operations will be an advantage but not essential
• Strong computer skills
• Good sense of personal accountability
• Demonstrated focus on providing service through sales

We offer:

The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
Comprehensive training and access to the latest technology to ensure success in your role

• An attractive package of social benefits
• A great work environment on the top floor of Krakow"s newest building, right in the heart of town
• Career growth with one of the world's leading airlines and its parent, the Swire Group
• Flexible shifts adjusted to your lifestyle
• Permanent employment opportunities