Experienced IT Service Desk Agent with English

Duties and responsibilities:

• Handling incoming phone calls / e-mails from customers reletaed to technical/new technologies issues;
• providing customers with appropriate solutions within specified time frames and according to guidelines;
• creating and maintaining positive relations with clients;
• supporting other team members in everyday activities.

Our requirements:

• Fluency in English;
• experience in the customer service or administrative area would be an asset;
• very good verbal and written communication skills;
• willingness to work in the fast-changing environment.

We offer:

• Opportunity to develop skills in the fast growing, international organization;
• attractive salary and compensation package;
• great work atmosphere;
• possibility for further promotions and career path development.