Customer Service Professional - English speaker

Summary of primary job responsibilities

Telephone and e-mail customer support to English speaking Customers/Clients within Contact Centre environment. Telephone and e-mail, administrative/logistical support to users of global brand IT equipment (coordination of orders, returns, the process of recycling).

Requirements

• Fluent/very good English, both written and verbal;
• Excellent interpersonal skills;
• IT literacy (Windows, MS Office suite);
• Team work oriented;
• Professional telephone manner;
• Experience in CC environment or Customer Care would be an asset.

We offer

• Complete training for supported products;
• Good work conditions, stable employment -- full time contract (40 h/week);
• Internal promotion opportunity;
• Friendly, multinational work environment;
• Relocation and social package.