Customer Care Specialist with Hungarian

Duties & Responsibilities

• Answer customers’ inquiries about usage of Client’s platform
• Be constantly in touch with assigned business customers, provide them with service primarily in Hungarian, English and Polish
• Provide technical support for the customers’ employees using platform
• Train the customers on platform
• Work on administrative tasks as problem analyses, accounting issues
• Clarify requirements with customers and adapt them to product standard

Requirements

• Fluent language skills in Hungarian, English and Polish
• Very good computer skills (MS Office Products, Internet)
• Experience with ERP systems e.g. SAP will be an asset
• Organizational skills and initiative
• Fast technical comprehension
• A high level of organizational skills, proactivity and reliability
• First experiences in a similar job and on Hungarian market would be an advantage