Service Desk Analyst
NR REF.: 1129961
Your new company:
A global firm located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help clients with their legal needs around the world.
Company strive to be the leading global business firm by delivering quality and value to help clients succeed.
Company deliver consistent services across our platform of practices and sectors in all matters.
Clients of the company range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies. They include more than half of the Fortune 250 and nearly half of the FTSE 350 or their subsidiaries.
Your new role:
- Responsibility to respond to calls for support
- Resolving or escalating to the appropriate team
- Flexibility in the type of support give
- Build relationships
What you&#039;ll need to succeed:
- The ability to communicate effectively at all levels with both the business and other IT departments
- Exceptional customer service skills with good attention to detail
- Excellent telephone manner
- Team player, consider colleagues and have a flexible approach
What you&#039;ll get in return
- Sports card
- Private medical care
- Training budget