Associate Candidate Care Partner
NR REF.: 3673447
Your new company
Hays is the leading global specialist recruitment group. We are the experts in recruiting qualified, professional and skilled people across a wide range of specialised industries and professions. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.
Your new role
As an Associate Candidate Care Partner you will be responsible for ensuring our contractors are on-boarded smoothly and that any on-going queries they have are efficiently handled. You will help their first week go smoothly by ensuring all pre-employment checks and paperwork are submitted promptly and accurately as well as catching up with them once a month. Common enquiries surrounding payroll, invoicing, extensions of contractual terms and access to systems will be second nature to you before long.
What you’ll need to succeed
To succeed as an Associate Candidate Care Partner you should have office experience and ideally some experience handling complex queries and complaints over the phone. This role requires excellent attention to detail, a good working knowledge of Microsoft Office and an ability proven by your work history to master new systems quickly. A large part of the role is dealing with problems that have arisen for our contractors on site, the successful candidate must show they can be a problem solver and quickly resolve such issues.
What you’ll get in return
You will be offered a competitive salary. You will receive industry accredited training to aid your professional growth and career development. You will work in a dynamic, friendly and collaborative environment with access to the latest recruitment technologies. As a global company, we offer a fantastic career structure and there are many possibilities with where you can take your career with Hays.