For our client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.
Responsibilities on the position:
- Daily interaction with customers
- Performing duties regarding verification of receivables,
- Setting credit limits
- Resolving disputes
- Responsibility for all activities performed within the scope of the position
- Strive to minimize balances in customer accounts
- Ensuring that accounts receivable are paid on time
- Dispute resolution
- Conducting negotiations with customers
- Building professional relationships with internal and external customers
- Providing accurate and reliable responses to customer inquiries
- Responding to customer inquiries via email and telephone
- Optimize service delivery through consistent process improvement
- Maximizing cash flow
Requirements:
- English language knowledge at a minimum b2 level
- Slovak language at least c1 level
no professional experience required - Ability to communicate directly with others (e-mail and telephone)
- availability to work from Monday to Friday
- excellent organization of own work
- willingness to learn and constantly improve their qualifications
Our client offers
- permanent and stable employment based on an employment contract
- training necessary to run an independent position
- timely payment of remuneration for work performed
work in standard working hours (9-17) - remote or hybrid work from the office in Warsaw
- learning to work with accounting software (SAP)
- broad benefits package