Currently for our client, a leading company from the IT industry that specializes in digital services and consulting, we are looking for employees for the positions of AIT Product Manager Product Manager in T&E.
What you will do:
- Manage functional incidents and service requests through full lifecycle (through closure)
- Provide technical incident, service request, and problem tickets management oversight and prioritization
- Provide major incident oversight and communicates status to the business in a timely manner
- Oversee SLA compliance for all workloads and re-prioritizes tickets if necessary
Experience in SAP BW, HR, Concur and/or GRC would be valued
Requirements:
* Knowledge of SAP functionality specifically in the area of travel management
- 7+ years' experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus on SAP Travel management and SAP Finance.
* Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data
flows, processes and best practices
* Proven knowledge of software development lifecycle methods, processes, tools and best practices
* Documentation, communication and presentation skills that support accurate and concise messaging
* Excellent interpersonal, client service, communication, organizational, and project management skills
* Excellent problem solving and decision-making skills
* Ability to react appropriately during crisis situations
What we offer to the candidates:
* Internal trainings
* Set of social benefits to choose
* Opportunity to develop your career
* Career in the multinational company
* Work from home opportunity
