Junior Technical Support Consultant with German language (remote work)

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Tasks:

• Troubleshooting problems related to modern technologies,
• IT support (helpdesk, customer service).
• Analyze problems reported by internal customers (email, chat, phone) - in foreign language,
• Forwarding reported problems to second-line support staff,
• Creating reports for the business customer
• Contacting establishments from abroad (in German)
• Minor translation and editing of texts for the needs of the department
• Taking care of maintaining professional business relations with the company's clients
• Building a positive image of the company

Candidate profile:

• very good knowledge of German (min. B2/C1),
• communicative knowledge of English (B2/C1),
• Good organization of own working time (home office)
• Ability to make decisions and set priorities
• Interest in the IT industry/branch/modern technologies
  communicativeness, openness, accuracy
• Availability to work full time

Our client offers:

• Ability to work remotely from anywhere in Poland
• Timely payment of wages, for the duties performed
• Stable employment based on an employment contract
• Daily use of a foreign language and increase in language skills,
• Gaining professional experience, working in an international organization
• Opportunity to develop and acquire knowledge - courses, trainings
• Package of social benefits: private medical care, My Benefit System, lunch and sports card and others