Technical support for an international client, - French language required
L.M. Group Poland Sp. z o.o.
Wrocław
For our client from the BPO / SSC industry, we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.
Responsibilities in the position:
- Provision of services related to supporting business clients
- The first line of technical support, help in the SAP system
- receiving incidents and service requests from customers (e-mail, telephone, chat)
- provision of technical assistance
- creating official notes on the work performed
- building a positive image of the company among customers
- ensuring confidentiality and protection of personal data
The employer expects:
- communicative knowledge of English and French
- experience in customer service
- knowledge of the SAP system
- openness to undertake hybrid work
- desire for professional development
The employer offers:
- Work from one of the company's locations: Kraków
- Hybrid work
- Employment contract (from the first day of employment)
- Possibility of long-term cooperation and professional development within the company's structures
- On-the-job and language training
- Business equipment
- Benefits