Technical support for an international client, - French language required

For our client from the BPO / SSC industry, we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

Responsibilities in the position:

• Provision of services related to supporting business clients
• The first line of technical support, help in the SAP system
• receiving incidents and service requests from customers (e-mail, telephone, chat)
• provision of technical assistance
• creating official notes on the work performed
• building a positive image of the company among customers
• ensuring confidentiality and protection of personal data

The employer expects:

• communicative knowledge of English and French
• experience in customer service
• knowledge of the SAP system
• openness to undertake hybrid work
• desire for professional development

The employer offers:

• Work from one of the company's locations: Kraków
• Hybrid work
• Employment contract (from the first day of employment)
• Possibility of long-term cooperation and professional development within the company's structures
• On-the-job and language training
• Business equipment
• Benefits