Work in IT, help desk with Slovenian language - possibility of remote working

For our client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

Tasks on the position:

• Ensuring high level of services provided to customers
• Maintaining positive relations with customers
• Operation of communicators
• Building and maintaining regular and professional contact with individual customers
• Providing day-to-day technical support related to IT customer service
• Handing over problems to 2nd and 2nd line support (when the problem is beyond the competence of the position)
• Maintaining positive customer-company relationships

Requirements for candidates:

• English language knowledge required
• Slovenian language skills required (b2/c1)
• Ability to hold conversations in both languages
  availability to work full time
• highly developed interpersonal skills
• high personal culture

Our client offers:

• Remote or hybrid work (for people from Kraków and surroundings)
• Possibility to work I, II shift as well as nights and weekends
• Flexible work system (while maintaining full-time employment)
• Continuous development of professional qualifications in the field of customer service
• Stable employment in a company with an established position in the market
• Benefits added to the basic salary: life insurance, private medical care, financial allowances, mybenefit platform, multisport, co-financing of e.g. glasses or language courses.

Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).