Junior IT Assistant with Slovenian language - possibility of remote working

For our client from BPO/SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

Tasks on the position:

• Providing high level of customer service
• Answering questions sent via chat, email or phone
• Building and maintaining regular and professional contact with individual customers
• Providing answers and ongoing technical support
• Handing over problems to 2nd and 2nd line support (when the problem is beyond the competence of the position)
• Maintaining positive customer-company relationships

Requirements for candidates:

• knowledge of English and Slovenian (b2/c1) required (knowledge of both languages required)
• the ability to converse in these languages
• availability to work full time
• highly developed interpersonal skills
• the ability to communicate freely

Our client offers:

• Hybrid or stationary job for people living in Kraków
  100 % remote work for candidates from other parts of Poland
• Shift work schedule (possibility to work 1st, 2nd shift, also nights and weekends)
• Continuous development of professional skills in the field of customer service
• Employment contract
• Benefits added to the basic salary: life insurance, private medical care, financial allowances, mybenefit platform, multisport, co-financing of e.g. glasses or language courses.

Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).