Currently for our Client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.
Responsibilities:
- Resolving technical problems and answering queries in support of internal and external computer hardware, software, network, and telecommunications systems
- Successful diagnoses, identification, and isolation of problems based upon comments and complaints
- Researches and analyses problems utilizing own expertise, historical database records
- Routing calls to available specialists in more complex and difficult cases
- Responds promptly with appropriate solutions
Qualifications:
- Advanced Italian and English
- Experience on similar position
- Self motivation with willingness to learn from colleagues
- Excellent Communication skills
- Demonstrated outstanding customer service skills
- Demonstrated telephone etiquette skills
Our Client offers:
- Fully remote job - inside of Poland
- Possibilities of development, clear career path
- Benefits package: Multisport, Private Medical Care, life insurance
- Devices needed for work: laptop, headphones, computer mouse
- Holiday bonuses
Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).