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Portfolio Manager - Customer Engagement Consultant

Cyclad Sp. z o.o. Villeneuve-Loubet (06) Wynagrodzenie do negocjacji

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our client works at the heart of the global travel industry and provides the technology which keeps the travel sector moving. The Customer Engagement Consultant creates and oversees the execution of a plan through specific initiatives to meet the objectives of the airlines strategy. Entrepreneurial, start-up minded, big picture, intellectually curious, influential and tech savvy are just a few of the expectations for a forward thinking profile. The role requires an innovator, a trendsetter, and a progressive thinker who can connect digital to all other aspects of a client business and drive growth opportunities. This individual combines an in-depth knowledge of client business objectives, online strategies, and their competitive landscape with a rich background in the digital space to deliver effective recommendations.

Project information:

Industry: Travel - Airlines
Type of project: managing digital strategy, managing cooperation with clients, delivering complex solutions for Airlines
Location: Villeneuve Loubet near Nice - 06 (France)
Project language: English
Project length: indefinite
Assignment start date: ASAP

Project scope:

Perform related activities to elicit, analyze, and document business system requirements and support client teams in the communication of complex topics and processes
Develop, present, and impact high-visibility recommendations to the airlines executive and communicate the key business problem, recommendations
Leads work streams and/or contributes to quality client project deliverables such as digital strategy, maturity assessments, industry analyses, e-commerce plans, digital experience development efforts, and digital transformation programs
Helps develop repeatable consulting methods and tools
Supports internal initiatives aimed at building consulting capabilities and overall business
Support business development and marketing efforts to build the digital business practice domain
Participate and lead aspects of the proposal development process, contribute to the development of proposal digital strategies
Manage client relationships from initial contact and through scoping, analysis, diagnostic, recommendation, implementation and closing phases
Formulate the problem through exploratory interviews and ensure sponsor engagement
Monitor business impact of implemented actions on business performance and efficiency and identify additional improvement opportunities

Requirements:

10+ years experience in the airline industry, IT, digital or consulting company.
Minimum of 8 years in a customer facing environment (Such as sales, business development and project management)
Experience and acumen engaging with senior-level business executives
Experience preparing deliverable vehicles for clients, owning and delivering the finished product, and creating client-facing deliverables
Superior communication and client-facing skills
Ability to clearly present strategies, Multi-task, and perform well under pressure
Strong business acumen and analytical skills, Proven ability to deliver high profile activities in tight timescales Proven success in contributing to a team-oriented environment
Excellent English language skills
Multicultural approach
Ability to travel when required
Knowledge of design research tools and methods, including customer experience, human-centered design, journey maps, and translation of user-centered insights into solutions is a plus

We offer:

Stable long-term cooperation
Challenging work in a thought international environment and a great potential for personal development
Cooperation and possibility to exchange knowledge with a team of professionals from a global consulting company
High career advancement opportunities

Oferta Portfolio Manager - Customer Engagement Consultant spełnia Twoje oczekiwania? Na co czekasz?

Oferta jest ważna jeszcze 1917 dni

Doradztwo / Konsulting

IT - Rozwój oprogramowania

Szukam pracy Warszawa, Szukam pracy Wrocław, Szukam pracy Kraków, Szukam pracy Łódź, Szukam pracy Szczecin, Oferty pracy Gdynia, Ogłoszenia Gdańsk, Szukam pracy Poznań, Ogłoszenia Au Pair Opieka nad dzieckiem, Kalkulator brutto-netto, Wyszukiwarka ofert, kariera medycyna, kariera budownictwo, Praca Administracja biurowa, Branża bankowość, pracuj w call center, Pracuj w energetyka, Pracuj w Handel, oferty pracy fizyczna, Praca na magazynie, Ogłoszenia w marketingu, Kariera Olsztyn, Szukampracy Katowcie, Kariera Bydgoszcz, Praca Białystok

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