ServiceNow Developer / Change Manager

For one of our clients - a company operating in the manufacturing industry, currently we are looking for

ServiceNow Developer with Change Management perspectives

Your key responsibilities:

• Working with business + stakeholders to define and develop business supporting functionality
• Engaged in system requirements, designing and implementing the functionality in ServiceNow
• Take the architectural role to ensure alignment and fit in the ServiceNow setup and portfolio
• Develop general functionality, e.g. dashboards, automation, service catalog, IT Service Portal
• Work with process managers responsible for incident, request, change and knowledge in ServiceNow
• Assist/train IT personnel and stakeholders on correct change process handling in ITSM system (ServiceNow)
• Self-driven to ensure ServiceNow focus
• Possibility to drive change management process - facilitating general IT changes
• Assist and cooperate within other IT areas in Service Delivery, e.g. Process Management, Client Services, Application Services

Experience / Qualifications required:

• 1+ years of ServiceNow developer experience
• Good programming experience, including JavaScript, HTML, CSS
• General IT process knowledge and interest
• Customer support mindset and appearance
• Good communication skills, written and spoken fluency in English

Offer:

• Work within an international team
• Permanent employment agreement
• Attractive salary
• Benefits: sport card, private medical care, lunch cards, yearly bonuses etc.