Support Engineer (telco services)
Lokalizacja:
Warsaw , mazowieckie
For a Swedish company present on the market for 30 years, providing innovative solutions and proprietary software for the telecom industry, we are looking for a person for the position: Support Engineer (telco services)
Responsibilities:
- Joining a 9-person support team in Warsaw and starting work among about 25 office employees
- Departure to Headquarters to Sweden, to Stockholm for an appropriate training in the Support, R & D and Engineering department
- Work with external clients from the telecom industry
- Receiving and registering tickets from clients from around the world
- Professional technical support for international clients, writing reports, solving current problems
- Work at regular hours
- Throughout the year, about 3-4 weeks of work in the 24/7 mode
- Ready to work maximum 2-3x a month for night shifts
Requirements:
- At least 5 years of experience on a similar position in telecom industry
- Oracle DB, within the context of telecommunication systems
- Oracle troubleshooting & tuning
- Oracle storage, for example ASM systems
- Experience of installing and upgrading Oracle databases
- Working experience with Oracle 12.1 and later Oracle versions
- Unix/Linux based systems
- OCS/Prepaid Systems or VAS systems (such as SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.)
- Fluency in English (both spoken and written)
- Positive attitude
- Good work organization
We offer:
- Joining a 9-person support team in the Warsaw office
- Departure to Stockholm to the headquarters of the company for professional introduction and training in the R & D department
- Cooperation based on B2B with paid leave (25 days)
- Opportunity to cooperate on the basis of a contract of employment
- Work in the center of Warsaw in an office covering about 280m2, which is a space for 25 employees
- Office with space to relax, including a sofa and darts
- Car and bicycle parking
- Morning office snacks
- A sports budget to be used during the year
- Work with an international team
- Occasional remote work
- Integration excursions, including family, events
- On Thursdays appointed time for a coffee together
- On Friday "beer o'clock"
- Work-life-balance
- Efficient, up to 2-stage recruitment process
We kindly inform you that we will only respond to selected applications.
TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.