Order Management Specialist with French

Order Management Specialist with French
Warszawa
NR REF.: 1116232

On behalf of my Client, global manufacturer of batteries, we are seeking candidates for the position of Order Management Specialist with French to join their Shared Service Center located in Warsaw.

On this position you will be responsible for processing customers’ orders (including managing expectations on product availability, delivery times and delays and dealing with issues related to sales over forecast), managing returns and complaints, completing data in SAP system and contacting warehouses, logistic partners and other departments. Additionally, you will be in charge of maintaining positive relations with customers and all parties as well as seeking and implementing improvements.

We are looking for candidates with first professional experience in Customer Service or Order Management gained in SSC or call center. Fluent English, French and Polish is a must. Working knowledge of SAP is a huge advantage. The ideal candidate should have a very good organisational skills and positive customers service attitude.

Our Client offers benefit package, stable employment a possibility to develop in a multinational environment