Customer Care Specialist with German (Home Office)

Your tasks:

• cooperating with big brands from the retail and banking sector
• using knowledge database
• problem solving clients' issues
• registering tickets using internal business tools
• processing customer requests
• ensuring customer satisfaction
• taking care to maintain high quality of service

What we need from you:

• very good knowledge of German
• good knowledge of English will be asset
• high communication skills
• enthusiasm and eagerness to learn
• previous experience in customer service/technical support will be an asset

Our client offer:

• contract of employment (umowa o pracę)
• trainings from the first day of work
• business working hours
• international environment, people from all continents work in our office
• practical use of foreign languages - we work in 19 different languages
• 26 days of holiday regardless of seniority
• self-development and growth within the organization through internal recruitment process