Junior Customer Service Representative with Italian

Key responsibilities:

• Providing high quality customer service by responding to telephone inquiries, requests and problems;
• Answering calls in English/Polish on a variety of products and services;
• Analyzing and resolving queries on first contact or forwarding details to appropriate support area for resolution;
• Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures.

Requirements:

• Fluency in Italian;
• Fluency in English or Polish;
• Excellent communication and interpersonal skills;
• Good PC skills.

We offer:

• Work from Monday to Friday;
• Full time position, employment agreement;
• Excellent package including complex medical care, group insurance, Multisport card;
• Highly professional, multicultural environment and high standards of work;
• Work in a dynamic team with a supportive inclusive culture and strong values;
• Professional trainings, opportunity to develop career path in organizational structures;
• Interaction with Clients and Colleagues across the globe;
• Good atmosphere at work and comfortable working environment;
• Opportunity to participate in social and community projects.