Customer Service Representative
Woodward is a multinational company with leading edge technology, headquartered in Fort Collins, CO. We are an independent designer, manufacturer, and service provider of energy control and optimization solutions for commercial and military aircraft, turbines, reciprocating engines, and electrical power system equipment. Global customers in the aerospace, power and process industries, and transportation markets rely on Woodward technology to make their equipment more efficient and reliable minimizing environmental impact.
In our facility in Niepołomice we are desigining, manufacturing and testing engine controllers and frequency converters for wind turbines.
Join our Customer Service team as a Customer Service Representative.
Diutes:
- Processing and maintaining customer purchase orders, interfacing with customers on a day-to-day basis.
- Responding to customer pricing requests per established price list.
- Interacting with other departments as required (order status, delivery updates, warranty & quality).
- Compiling and generating various customer/sales reports
- Contract reviewing of customer purchase orders.
- Actively participating with account receivables management (collection process, validate PO to sales order, collections, etc.).
- May respond to other administrative requests from Account Managers.
JOB QUALIFICATIONS / REQUIREMENTS
- Bachelor’s degree
- Minimum 1-2 years of experience in customer-interface role in an international company.
- Fluent Polish and English skills, additional language is an advantage
- General business process understanding, solid understanding of the sales process
- Required to understand and apply international commercial transaction specifics
- (export / customs requirements within EU, preferential countries, VAT requirements).
- Solid knowledge of computer systems and software applications.
- Able to multi-task, detail-oriented and able to prioritize workload efficiently
- Excellent written and verbal communication skills, teamwork abilities