Customer Service Professional - French and English speaker

Summary of primary job responsibilities

Telephone and e-mail customer support to French and English speaking Customers/Clients within Contact Centre environment.

Telephone and e-mail, administrative/logistical support to users of global brand IT equipment (coordination of orders, returns, the process of recycling).

Requirements

• Native/fluent French, both written and verbal;
• Fluent/very good English, both written and verbal;
• Excellent interpersonal skills;
• IT literacy (Windows, MS Office suite);
• Team work oriented;
• Professional telephone manner;
• Experience in CC environment or Customer Care
• would be an asset.

We offer

• Complete training for supported products;
• Good work conditions, stable employment -- full time contract (40 h/week);
• Internal promotion opportunity;
• Friendly, multinational work environment;
Relocation and social package.