Functional Area: E-Commerce                                             Location: Wroclaw (Breslau), Poland

Duration: unlimited                                                                Employment Type: Regular Full-Time

Position Description

QIAGEN is one of the most successful biotech companies. As the leading provider of innovative purification technologies, molecular testing solutions and smart bioinformatics, our customers are at the forefront of the molecular biology revolution and advancing patient health. Join the revolution - see how you can make a difference. 
We are seeking a talented, energetic and self-motivated individual to join our global Analytics team as a Senior Web Analyst. In this role you will leverage your expertise to provide insights about our customers’ behavior to various stakeholders including senior management. Employees in this role are trusted advisers to the global eCommerce team and help them prioritize the optimization of QIAGEN’s websites. The Senior Web Analyst is expected to proactively support quantitative projects to capture insights on trends, customers’ needs,  behaviors and driving actions across the company through timely, impactful deliverables.

Specific responsibilities may include:

• Analyze website behavior, KPI trends, engagement with new and existing functionalities to derive insights and recommendations that drive QIAGEN’s business performance.
• Guide the customer experience enhancement work through data-driven insight. Have a constant eye on the future by highlighting potential opportunities and making recommendations for change as part of a continuous feedback loop.
• Consult and support global marketing teams and product departments regarding establishment of state of the art tracking concepts for marketing, ensure that all relevant campaign KPIs can be tracked, monitor and report on results, and distill insights and learnings to improve quality of future campaigns.
• Establish yourself as the subject matter expert for digital tracking and web analytics. Work with the IT department to maintain data integrity and detail tracking requirements that specify data needs from a business perspective, ensuring all digital change is able to be appropriately measured and valued.
• Consult and support eCommerce team with digital channel performance, identify revenue drivers, create regular reports on conversion and traffic and help enhance these figures.
• Collaborate closely with other departments and management to prepare data-based decision-making.

Position Requirements

• Master’s degree in an analytical field (e.g. Business Analytics, Engineering, Mathematics, Computer Science, Economics, Finance).
• Relevant professional work experience as (web) analyst (min 3 years).
• Fluent in English with excellent oral and written communication skills, German is a plus.
• Advanced SQL skills in combination with a highly numerate and analytical mindset with a focus on the customer and the commercial benefits of making changes.
• Experience in using enterprise level digital analytics solutions, ideally Adobe Analytics, to support business decisions. Technical understanding of eCommerce technologies (e.g. Hybris, Sitecore).
• Confident communication skills, able to translate complex information into concise and usable insights across a diverse stakeholder group though a variety of means (visual, verbal and written).
• Experience in using SQL-based visualization tools (e.g. Qlik, Tableau, PowerBI).

Personal Requirements

• Strong customer focus.
• Ability to work in teams.
• Service mindset.
• Proactive and hands-on approach.

We Offer

• Possibility to develop in an international company.
• Attractive office location in Sky Tower.
• Attractive benefits package.
• Language classes.
• Private medical care.
• Group Life Insurance.
• Friendly atmosphere.
• Happy Monday :)