Field Service Engineer

For our client, company with excellent position in their industry, we are currently looking:

Key Responsibilities:

• Manage installations of filling lines - prepare customer site, set up the machine, build conveyors and provide support during the installation
• Plan, coordinate and execute the planned preventive maintenance activities to a high standard and in line with agreed procedures, ensure effective and reliable operation of line equipment, reinstate the equipment into the production environment
• Analyze, troubleshoot and resolve technical malfunctions and breakdowns. Conduct basic root cause analysis of the problem in order to ensure rapid resolution and/or escalation to appropriate colleagues
• Reduce customers' operational cost, ensure a high level of customer satisfaction
• Support product creation and life- cycle management
• Handle simple claims and provide technical support and guidance to escalated claims according to the claims processes, including root cause analysis
• Work in accordance with all safety regulations and requirements
• Understand the importance of product quality and ensure a safe working culture in the team

Requirements:

• Bachelor degree or above in mechatronics, automation with mechanical skills
• Good level of Polish and English
• 2-4 years of practical experience in similar duties with good hands-on skills in a team
• Genuine interest in techniques and customer service with focus on quality
• Willingness to travel extensively - 75% of working time
• Dynamic, perseverant growth and development oriented personality
• Results oriented, team player, accountable attitude
• Ability to work independently and to handle/drive changes
• Excellent communication skills
• Customer focused attitude
• Work experience in PLC programming is an advantage

What our client offers:

• Competitive salary and compensation package
• International working environment
• Continuous development opportunities
• Company car
• Mobile phone
• Laptop