Technical Support Analyst with English and experience

In regard to further development of one of our Clients we are currently seeking Candidates for a position of:

Tasks:
• answer inbound customer calls and provide support within requested area
• advise customer on appropriate actions over the phone
• observe technical or process problems and offer improvement suggestions
• identify and engage in situations requiring urgent attention

Requirements:
• fluent English written and spoken
• 1 year experience in a similar position
• technical background - nice to have
• good analytical skills
• very good communication and interpersonal skills
• customer orientation
• availability to shift work (possible three shifts also night shift, depends on language)

What do we offer:
• competitive salary
• attractive benefit package
• great office location in Poznan City Center
• high company standards and culture
• friendly atmosphere of multicultural environment
• the ability to use your knowledge of foreign language on a daily basis at work