Support Analyst with Dutch and English
Lokalizacja:
Kraków, małopolskie
Atos is an international IT services company. It employs 100.000 employees in 72 countries. In Poland Atos exists since 2000. Currently, almost 5000 people are working in our offices in Bydgoszcz, Warsaw, Wroclaw, Gdansk, Lodz, Torun and Krakow. The company offers IT infrastructure management services, systems integration, outsourcing and IT consulting. Atos is the official global IT partner of the Olympic and Paralympic Games.
Opis stanowiska
- Work on the 1sth line support - International customer support;
- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems;
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress;
- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes - Business hours work;
- The position will be located in our office in Cracow.
Wymagania
- Fluent Dutch and communicative English;
- Knowledge of Windows, MS Office;
- Computers skills;
- Teamwork skills;
- Responsibility;
- Communication skills;
- The accuracy and commitment to work;
- The ability to act swiftly and make decisions;
- Good organization of work.
Co oferujemy
- Work in international environment;
- A competitive salary package;
- Private medical care;
- Life and disability insurance;
- Interesting trainings and professional development courses also available;
- Referral bonus;
- MyBenefit System.
Wymagane języki
angielski
holenderski
Wymagane dokumenty
CV
Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).