Support Analyst with German and English
Company Information
Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving a global client base, it delivers hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting, Atos Worldline and Atos WorldGrid.
Opis stanowiska
Job Description:
- International customer support;
- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems;
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress;
- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes;
- Shift work;
- The position will be located in our office in Cracow (also possible in Warsaw and Bydgoszcz).
Wymagania
Job Requirements:
- Fluent German and communicative English;
- Knowledge of Windows, MS Office;
- Computers skills;
- Teamwork skills;
- Responsibility;
- Communicativeness;
- The accuracy and commitment to work;
- The ability to act swiftly and make decisions;
- Good organization of work.
Co oferujemy
We offer:
- work in international environment;
- contact with the newest technology;
- a competitive salary package;
- relocation bonus (according to the internal procedures);
- private medical care;
- life and disability insurance;
- Interesting trainings and professional development programes also available.
Wymagane języki
angielski
niemiecki
Wymagane dokumenty
CV
Prosimy o zamieszczenie na dokumentach aplikacyjnych następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do prawidłowej realizacji procesów rekrutacji zgodnie z ustawą o ochronie danych osobowych z dn. 29.08.1979 (Dz.U. nr 133, poz. 883).