Wellbeing and Fitness Instructors UK - Luxury Health Spa Chain with Resorts and Day Spas

• Operate as a positive and key member of the Fitness and Wellbeing team, focussed in achieving the departmental aims and objectives;
• Delivery of a variety of classes and services;
• Actively promote and sell all wellbeing and fitness services to raise the profile of the department and demonstrate its value to guests and members;
• Carry out and ensure all standards and procedures relevant to your own skills list meet the department’s professional standards;
• Ensure that the company customer care standards are maintained when interacting with guests/members;
• Operate with highly motivated and enthusiastic outlook and set an example to colleagues, guests and members;
• Exhibit good communication skills and deliver all/any department information to all guests, members and colleagues effectively and maintain discretion where appropriate;
• Maintain a clean, safe and welcoming environment for the enjoyment and welfare of guests and members, in accordance with the company’s health and safety legislation;
• Attend and actively participate in staff meetings;
• Any other duties as may be required by from time to time.

Main Requirements:

• Very Good Level of English;
• EU Citizenship;
• REPS 3 instructor including two of the following: Exercise to Music or equivalent, Gym Instructor award, Personal Training Award or Degree;
• Good overall standard of general education;
• Previous experience providing high quality customer service in the leisure and fitness industry/health resort environment.

Main Skills:

• Ability to use all Microsoft packages and other systems to a good standard;
• Demonstrable customer service skills and the desire to go the extra mile to ensure guests have a memorable, high quality experience;
• An excellent team worker who is reliable and demonstrates good timekeeping;
• Excellent communication skills to ensure effective working relationships within and across departments;
• Excellent communication skills as well as an excellent command of the English language;
• Knowledge, background and passion for the fitness and leisure industry;
• A polite, friendly, welcoming and helpful nature;
• Exceptionally well groomed and presented and dress in full company uniform at all times;
• The ability to work with discretion and in confidence, respecting guest privacy.

• Industry competitive salaries and an attractive benefits package, which includes:
• Contracted 28 days / shifts annual holiday including bank holidays, which increases with service;
• Complimentary staff spa facility day on successful completion of probationary period;
• Subsidized meals whilst on duty;
• Childcare voucher scheme;
• Participation in Wider Wallet shopping discount scheme;
• Option to join private healthcare scheme;
• Training and development opportunities;
• The employer will offer permanent accommodation on site, Accommodation starts from £194.13/month.