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Junior Change Manager

Lokalizacja: Warszawa , mazowieckie
Data: 31-10-2018, do końca 31 dni

Junior Change Manager
Warszawa
NR REF.: 1113979

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand. For our client- an international company from Telco industry, we are looking for open-minded candidates for the position of: Junior Change Manager.

Location: Warsaw
Type of contract: B2B via HAYS
Salary: up to 500 PLN net +VAT/day


Duties:
  • Collaboration across different teams identifying, designing, developing and improving service quality
  • Performing proactive and re-active investigations protecting client business and initiates actions to improve or correct the situation,
  • Building and maintaining effective working relationships with internal stakeholders and client vendors
  • Providing focus and accountability for end-to-end service context
  • Reporting from ticketing tools, Data Warehouse or other DB
  • SLA/OLA creation
  • KPIs developing/improvement
  • Support other tasks in service management area, like coordination of the CR’s, projects, formal topics
Requirements:
  • University degree in IT Discipline or equivalent
  • Preferred 2 years’ experience in IT
  • Knowledge of Incident/Problem/Change Management frameworks such as ITIL is a plus
  • Ability to speak English (minimum B1-B2 level)
  • Self-driven and proactive approach
  • Excellent communication skills
  • Strong analytical and reporting skills
  • Basic programming knowledge (C#, T-SQL, JavaScript)
  • Technical background
  • Good understanding and of IT infrastructure and maintenance topics
Our offer:
  • Possibilities: variety of projects to participate in development, working closely with big brands, meeting great people
  • Variety new technologies
  • Challenges appropriate to your skills and knowledge
  • Fast learning opportunities

Oferta jest ważna jeszcze 31 dni


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Informacje o pracodawcy


HAYS IT & Telecom


Stanowisko: Junior Change Manager, Warszawa


.

Oferta jest ważna jeszcze 31 dni

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