Technical support for a business client (IT department) - German language required

For our client in the BPO/SSC industry, we are currently looking for talented individuals with language skills, ready to start or continue their careers in international structures.

Responsibilities of the position:

  • Providing services to a business client (technical and IT services).
  • Answering requests from business customers in German (email, chat, phone)
  • Operation of communicators
  • Providing technical support (IT help desk)
  • Taking action to eliminate defects from the IT department
  • Updating systems used by customers
  • Independent activities related to technical service resolution
  • Creating business notes and reports
  • Building a positive image in the industry market
  • Ensuring confidentiality and protection of personal information

The employer expects:

  • communicative knowledge of German language
  • communicative knowledge of English
  • experience in customer service, instant messaging or willingness to gain it
  • Interest in the IT/computer/technical industry and further professional development, in its direction
  • Availability to work full time
  • Interest in the industry and willingness to develop within the accounting structure

The employer offers:

  • Work in the company's facility (hybrid or stationary): Krakow
  • Remote work for those living in other locations of the country
  • Employment contract (for the whole period of employment - no contracts for work, no assignment contracts)
  • Clear career path and opportunity for growth within the company's structures
  • Job and language training (financed by the company)
  • Business equipment (computer, telephone)
  • Benefits additional to salary


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Zachęcamy do złożenia Aplikacji na stanowisko Technical support for a business client (IT department) - German language required, praca w Częstochowa dopasowana do Twoich wymagań.L.M. Group Poland Sp. z o.o. praca. Zobacz także dostepny katalog Stanowisk na Szukampracy.pl, gdzie znajdziesz więcej ogłoszeń o pracę.