First line of technical support with German language - remote work

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Tasks of the position:

  • Providing professional service to German-speaking customers
  • Receiving requests from individual customers
  • Ability to understand the customer
  • Taking action as agreed within the company
  • Receiving requests from customers (email, chat, phone)
  • Proposing individual solutions to provide professional service
  • Providing professional technical service
  • Referring problems to the second line of support (in situations where we cannot solve them on our own)

Requirements for candidates:

  • freedoms in email and telephone communication
    in the following languages:
  • English - minimum level b2 and German - minimum level b2
  • responsibility
  • conscientiousness
  • the ability to work remotely
  • availability to work full time
  • highly developed interpersonal skills
  • ability to build relationships with clients

Our client offers:

  • Remote work
  • Full time work
  • Ability to work shifts and work nights and weekends
  • Gaining professional experience
  • Familiarization with the system of work in the structures of a corporation
  • Continuous improvement of language skills
  • Employment contract
  • Opportunity for long-term cooperation with the company
  • Opportunity for promotion
  • Regularly paid salary
  • Benefits: life insurance, private medical care, financial allowances, mybenefit platform, multisport, subsidies such as glasses or language courses.


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