Senior customer service specialist with German language - remote job

Currently, for our BPO/SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Tasks of the position:

  • Customer support, related to technical assistance
  • Analyzing problems reported by customers and proposing individual solutions
  • Transferring problems to the second line of support in case of inability to solve them independently
  • Creating documentation related to the position
  • Reliable performance of assigned duties

Our client expects:

  • knowledge of English and German at a minimum B2 level
  • Mandatory knowledge of both languages
  • Availability to work full time
  • comfortable with email and telephone communication and team discussions
  • ability to manage your working time
  • relationship building skills

Our client offers:

  • Remote work from any city in Poland
  • Ability to work weekends, 1st, 2nd or night shifts (flexible schedule)
  • Professional development in the field of customer service
  • Development of communication skills
  • Daily work with French and English (email, chat, phone)
  • Employment on the basis of an employment contract, from the first day of cooperation
  • Regularly paid remuneration for work performed
  • Benefits: life insurance, private medical care, financial allowances, mybenefit platform, multisport, subsidies such as glasses or language courses.


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